Who We Are.
This site and service is operated and owned by CowGoMoo Web Solutions Ltd. Company No: 7682909. We are also registered with the Commissioner's Office ("ICO") under the Data Protection Act 1998 and have a designated Data Protection Officer.
Why and what data do we collect and whats our legal justifications?
For you to have an account with us you need to provide an email address.
Legal Justification: We use your email address so you can login, manage your account and make it possible for you to retrieve/reset your password and alert you to security issues relating to your account if there are any. We also use your email for alerting you to event and interactions (which are optional) on the site between you and other members.
When you complete your public profile on our site, you will be asked various questions such as username (your chosen one), date of birth (to show members your age and when it is your birthday), gender, location (nearest town/city, county and country) and type of profile. We also recommend you upload an image for your profile (this is not compulsory) but due to the sensitive nature of our sites, we suggest you apply a certain amount of discretion (should you wish).
Legal Justification: It is required for you to access our service and member interaction.
We further provide some features for you to express yourself and any interests you may have, publish a profile and content on our timelines, other member's timelines, chatrooms, and other areas on the our site.
Some of these special features and areas we provide you the option for you to disclose further additional personal information such as ethnicity, and sexual orientation.
Legal Justification: It is required for you to access our service. Any of the aforementioned data is optional and is published only if you choose to disclose it on your profile or areas you have posted on our site.
When you subscribe as a VIP Member and make an online card payment, we collect your name, address information, and card details.
Legal Justification: We need your name, address, credit/debit card details to process your payment. This is done securely by our payment vendors. Our payment vendors are not 'Data Controller's' under the GDPR legislation, and does not have the liberty to choose how your data is used or use it for other purposes. They are permitted to use it only to process your payment transaction and to carry out their legal obligations and requirements.
It is important you understand that we cannot be held responsible for personal information you choose to disclose on the site and to other members which we have not specifically required for you to complete your profile. We collect data (technical) such as IP address, date you joined, date and time you last logged in and accessed the service and device types and other information such as web browser and PC or mobile platform.
Is you personal data shared by us??
We will never sell, share, rent or give your personal data to any thrid party. We will however share (be viewable by other users and visitors to our site and may be viewable by search engines) your username, gender, profile, timeline posts, events, images, and other personal data you have specifically chosen to publish on your profile or our website.Your personal data is not transmitted outside of the EU and is stored on our servers in the United Kingdom unless you make a transaction whereby your details will be transmitted to our payment vendors for transaction purposes. If you have access to our Arrowchat chatroom and instant messenger. your data will be transmitted to their servers which are outside the EU. ArrowChat operate their own hosting and servers and we also transmit data to our servers. As for the push service, we are not the owner of the servers where messages are transmitted. Our support team can put you in contact with the server operator.
If we experience a security breach, or an instance where our service suffers a malfunction (such as hardware or software failure) and your personal data/information is unintentionally made available third parties, we will notify you of the instance within 7 working days from the time we discover the disclosure.
What About Data Retention?
If you wish to remove your data from our service and site, simply go to (My Settings) and select the "Cancel Profile" link. Once this is done your profile will no longer be visible on the site and service but we may keep your data for three months (or as required by law) before deleting permanently. We do however retain your data offline (local machine in our offices) under our incrimental backup system for up to 12 months. This includes private messages and posts.
Legal Justification: Should the data be required by the Authorities in cases such as (but not limited to) abuse, fraud and scamming.
What about cookies?
Make our website work as you expect and would not function to purpose. Our cookies help make possible things such as, save you having to login every time you visit the site and remember your settings during and between visits or improve the speed/security of the site.
Legal Justification: Without cookies the system will not work properly and you will not access all areas of the site and service. We will also not be able to improve our service without statistical coockies such as Google Analytics.
Requesting more info or making a privacy related complaint?