As a free member of OstoDate, you can view other members’ profiles, access most functions and features, and explore our services before considering a OstoDate+ Subscription purchase. Certain features, such as sending messages, posting content, or viewing restricted areas, are exclusive to OstoDate+ subscribers.
Immediate Access & Cancellation Rights
By purchasing a OstoDate+ Subscription, you request immediate access to premium features and agree that once you access any member-only feature (including sending messages, posting content, or viewing restricted areas), you lose your 14-day right to cancel under the Consumer Contracts Regulations 2013. This does not affect your rights under the Consumer Rights Act 2015 if the service is faulty, not as described, or not provided with reasonable care and skill.
Refunds will not be given for change of mind, early account closure, or non-use after access has been granted, except where required by law.
For members in the EU or European Economic Area, local regulations may entitle you to a refund within 14 days of the subscription start date if you have not accessed any OstoDate+ features. If you qualify for a refund, it will be processed within 7–10 business days and can only be refunded to the original payment account. OstoDate or CCBill cannot issue refunds via cash, check, or another payment method.
All chargebacks are carefully reviewed and may result in your information being added to our payment processor’s blacklist, affecting future online purchases.
Disputing a legitimate transaction is considered a serious offence and may lead to an investigation, fines, or legal action. False reports of fraud can also negatively impact your credit score. Please contact us directly with any concerns.
Accounts terminated by us for policy or terms violations forfeit any refund rights.
We reserve the right to modify this policy at any time. Notice of significant changes will be posted on this page. If you have any inquiries regarding this Refund Policy, please contact us via the contact form.
This document was last updated with material changes on 3rd, August 2025