Our Support Centre provides speedy answers to the most commonly asked questions regarding our site’s features and services. Please select from the links below the subject relevant to your question.

Interaction
Profile Settings
Messaging
Photos Change Password
Gifts
Profiles Email Notifications
MatchmakerUsernamePrivacy Settings
Matchmaker



Social
LegalAccount Related
Friends
Legal PortalVIP Membership
Favourites

Account Deletion
Blocking
LoginBilling Related

Reporting

Lost Password

Below, general information regarding our website and services including our Affiliate program.

General InfoMisc
Our MissionGuarantee
About ODTrouble Shooter
Online Safety

Tips and Tricks
Complaints


Scheduled Maintenance

To keep OstoDate running smoothly, our tech team routinely do their magic behind the scenes which does not effect our service. However, on rare occasions some maintenance inevitably does effect the service. This is typical with most dynamic sites on the internet.

6 June 2022 (9:00am - 10:00 am GMT)
Platform update to the latest version containing new patches, bug repairs and some minor configurations. Site may be down for around 60 minutes during this time frame.

4 July 2022 (9:00am - 9:10am GMT)
Data base optimisation. Site may be down for around 10 minutes max.

8 August 2022 (10am - 10:30am GMT)
Data base optimisation. Site may be down for around 10 minutes max.

Still can’t find what you are looking for?
Our friendly customer care team is here to help you. Please click here to contact our friendly customer care, who will only be too happy to help you.